# Terms of Service

By using this application and related services, users confirm they have read, understood, and accepted these terms.

## General Conditions

These terms govern access to and use of the application. Users must use the service lawfully and must not attempt to compromise security, availability, or data integrity.

We may update terms when needed to reflect legal, technical, or operational changes. Continued use after updates indicates acceptance of the revised terms.

## Intellectual Property

All published materials, software elements, branding, and content are protected by applicable copyright and related rights.

Without prior written permission, users may not copy, redistribute, modify, or commercially exploit protected content outside legally permitted use.

## Liability and Service Availability

The service is provided on an "as available" basis. We strive for reliability, but uninterrupted availability and error-free operation cannot always be guaranteed.

To the maximum extent permitted by law, we are not liable for indirect damages arising from temporary unavailability, third-party services, or circumstances beyond reasonable control.

## Personal Data Rights

Users may exercise rights related to personal data processing, including access, correction, deletion, restriction, objection, and portability where applicable.

For personal-data questions or rights requests, contact info@magicmarinac.hr.

## Right to Refund and Limitation of the Right of Withdrawal

Our services are digital services and digital reports delivered electronically. After a successful payment, the user may immediately start the scan, generate the report or download the purchased digital content.

If the user is a consumer, they generally have the right to withdraw from a distance contract within 14 days from the date the contract is concluded. However, when the user expressly agrees that the delivery of the digital service may begin immediately after payment and confirms that they understand that they lose the right of withdrawal once delivery has started, the right to a refund due to withdrawal ends when the generation, scanning, delivery or access to the digital report begins.

Due to the nature of digital reports, once a report has been generated, delivered, displayed to the user or made available for download, a refund is not available solely because the user changed their mind, entered incorrect information, is dissatisfied for reasons not caused by a technical error, or no longer wishes to use the report.

The user still has the right to request a refund or repeat performance of the service if the purchased digital report was not delivered, if it is unavailable due to a technical error, if the generation was unsuccessfully charged without delivery, or if the delivered service has a significant defect compared to the description of the purchased service.

Refund requests based on non-delivery, technical error or significant defect must be sent within 14 days of payment to info@magicmarinac.hr, together with the order details, the URL of the analyzed page, contact details and a short description of the issue.

Each request is reviewed individually. If the request is justified, we may offer to regenerate the report, correct the technical error, issue a partial refund or issue a full refund, depending on the circumstances of the case and the extent to which the service has been delivered.

Approved refunds are issued to the original payment method. We usually process refunds within 2 business days of approval, and no later than within the applicable statutory period where required.

Zagreb, March 2025.

## Business Identity and Contact

Magićmarinac d.o.o., Tuškanova 24, 10000 Zagreb, Croatia — OIB: 35536574301 — info@magicmarinac.hr

## Related Policies

- [Privacy Policy](https://search.magicmarinac.hr/privacy-policy)
- [Refund & Cancellation Policy](https://search.magicmarinac.hr/refund-cancellation-policy)
- [Delivery & Fulfillment](https://search.magicmarinac.hr/delivery-fulfillment)